GRIFFNERHAUS is an European premium house builder specializing on high-end timber house designs.

Every prefabricated home from GRIFFNER meets the stringent standards of ecological house building. The use of innovative wall systems combined with natural raw materials ensures a healthy yet cozy indoor climate. This is why GRIFFNER homes only contain breathable building materials such wood, cork and wood fibre. These materials act like a natural air-conditioning system by absorbing moisture and releasing it again. This ensures that humidity levels also always remain pleasant in winter when the heating is on – for a better quality of life.

GRIFFNERHAUS considers the relationship with its customers as a long-term partnership that goes beyond the initial construction project. Respect, honesty, trust and enjoyment are the foundation of their customer and employee interactions.

• GRIFFNERHAUS is using SELLSATION to drive all of their sales and marketing processes. The SELLSATION pipeline is navigating over 60 sales consultants internationally through a customized best practice sales process in order to increase closing ratios and ultimately revenue growth.
• All stakeholders of their business from resale partners to end clients are being managed with SELLSATION.
• Success critical sales and marketing activities are automated and ensure that the sales representatives don’t forget proposal follow-ups and post sales activities.
• Customers who are not being serviced properly and stuck opportunities will be automatically identified in SELLSATION by using color coding.
• SELLSATION offers the management team real time insights to KPIs that help them identify growth and risk potentials and accurately forecast their financials.
• Another big objective was to automate customer surveys to ensure total custom satisfaction across all sales activities and interactions with their service team.
• The marketing team is now getting real time insights on ROIs of marketing activities and channels and can prioritize spendings that have a greater effect on growth.
• The implementation of SELLSATION post definition of the sales processes and workflows was completed within a few days. The training of the staff took less than a day and since roll out a team of 45 people consisting of outside sales, inside sales and management utilize SELLSATION with great success on a daily basis.